HOW TO EXCHANGE
In case you wish to exchange the garment you can do so with the same product category within 15 days. In the event, you receive a damaged / defective product or a product that does not comply with the specifications as per your original order.
Our Exchange Process is as follows:
- Select the Order from Your Orders under Account page.
- Click on the Exchange Button.
- Select the Reason for Exchange, Product you want to exchange it with.
- Click on Continue.
Upon receiving Your request, we shall verify the authenticity and the nature of the request and if the request is genuine, we will send our representative to exchange the product with a new one. For a smooth exchange please follow the below process
- Place the item in an unsealed packet.
- Ensure the item is unused, unwashed and has all the original tags including the MRP tag.
- Let our representative inspect the Garment.
- Once our representative approves the garment he will exchange the garment immediately
In the event of frivolous and baseless requests regarding the quality and content of the products, we or our representative reserve the right to decline such requests, any amount paid against the exchange will be refunded back through the same payment mode you have used to place the order or to your wallet.